Delivery
Shipping Information
Thank you for shopping at our online handmade pottery shop! We aim to provide a seamless and reliable shipping experience for our customers. We also ship internationally, so we gladly welcome international orders! Please find below important details regarding the shipping of your orders:
Shipping Providers:
All orders will be shipped from the United Kingdom. Depending on the weight of your package, we will utilize either Royal Mail or DPD as our trusted shipping partners. Rest assured, both options are reliable and efficient.
Tracking and Confirmation:
To ensure peace of mind, all shipments are tracked, and we will provide you with a tracking number once your order has been dispatched. You will receive an email notification containing this information, allowing you to monitor the progress of your package while it makes its way to you.
Shipping Cost:
The shipping cost for your order will be calculated and presented to you during the checkout process. This ensures transparency and allows you to review any associated charges before finalizing your purchase.
Delivery Time:
Once your order has been fulfilled and shipped, the estimated delivery time will depend on your location. Please consider that delivery times might be subject to variations based on factors beyond our control, such as customs procedures and local postal services. However, we will do our best to ensure your package reaches you in a timely manner.
International Shipping:
We currently offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the item or shipping costs.
Packaging:
To protect your delicate pottery items during transit, we take great care in packaging your order securely. We use eco-friendly materials whenever possible to ensure the safety of your purchase while minimizing our environmental impact.
Order Processing Time:
We strive to process and dispatch your order as quickly as possible. Typically, custom orders are processed within 2-3 weeks. However, please allow for additional time during busy periods or holidays. Once your order has shipped, you will receive a confirmation email containing your tracking information.
If you have any further questions or need assistance with your order, please don't hesitate to contact our friendly customer support team. We are here to help!
Thank you for choosing our online handmade pottery shop. We appreciate your support and hope you enjoy your unique and carefully crafted pieces.
Thank you for shopping at our online handmade pottery shop! We aim to provide a seamless and reliable shipping experience for our customers. We also ship internationally, so we gladly welcome international orders! Please find below important details regarding the shipping of your orders:
Shipping Providers:
All orders will be shipped from the United Kingdom. Depending on the weight of your package, we will utilize either Royal Mail or DPD as our trusted shipping partners. Rest assured, both options are reliable and efficient.
Tracking and Confirmation:
To ensure peace of mind, all shipments are tracked, and we will provide you with a tracking number once your order has been dispatched. You will receive an email notification containing this information, allowing you to monitor the progress of your package while it makes its way to you.
Shipping Cost:
The shipping cost for your order will be calculated and presented to you during the checkout process. This ensures transparency and allows you to review any associated charges before finalizing your purchase.
Delivery Time:
Once your order has been fulfilled and shipped, the estimated delivery time will depend on your location. Please consider that delivery times might be subject to variations based on factors beyond our control, such as customs procedures and local postal services. However, we will do our best to ensure your package reaches you in a timely manner.
International Shipping:
We currently offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the item or shipping costs.
Packaging:
To protect your delicate pottery items during transit, we take great care in packaging your order securely. We use eco-friendly materials whenever possible to ensure the safety of your purchase while minimizing our environmental impact.
Order Processing Time:
We strive to process and dispatch your order as quickly as possible. Typically, custom orders are processed within 2-3 weeks. However, please allow for additional time during busy periods or holidays. Once your order has shipped, you will receive a confirmation email containing your tracking information.
If you have any further questions or need assistance with your order, please don't hesitate to contact our friendly customer support team. We are here to help!
Thank you for choosing our online handmade pottery shop. We appreciate your support and hope you enjoy your unique and carefully crafted pieces.